EALING MEDIATION SERVICE

Ealing Mediation Service (EMS) is an independent charity (reg. no.1057438) working to improve the lives of residents and communities throughout the London Borough of Ealing by offering a professional, efficient and effective local community mediation service.

Whilst we mainly focus on neighbour/community disputes, we can also assist with other types of community disputes i.e. between tenants and landlords, between the public and organisations, between groups or between family members (but not partnership breakdowns and related access to children or assets where the local family mediation service could assist).

We are also happy to take on casework in nearby west London boroughs that have no local community mediation service and we are diversifying into workplace mediation and peer mediation in schools.

The charity is run by a Management Committee of up to 12 volunteers from the community and has two part-time office based staff, access to freelance supervision and training staff and around 30 trained and experienced volunteer mediators, of which over 20 are active at any one time.

From our founding year of 1997 the Service has dealt with over 1900 enquiries and directly assists over 300 people a year.

We actively network with other London mediation services through London Community Mediation Service (LCMS) which is made up of the majority of London based not for profit community mediation services.

We support the work of the Safer Ealing Partnership and are actively involved in its anti-social behaviour strategy considerations.

Our patron is Miranda Hart, actor, writer and comedian, star of the BBC series 'Miranda'.

Mission And Vision Statements

Mission Statement
To provide a fully accessible, independent, impartial, confidential and free community mediation service (to the standards previously set by the CLS and Mediation UK) to all residents within the London Borough of Ealing (and where negotiated, in other West London boroughs where no such service exists).
To train local residents to gain the skills required to mediate and empower local people to communicate and resolve their differences in a peaceful manner.
To raise awareness of mediation within the local community through training, publicity and awareness and diversify the service into new areas.

Vision Statement
Our vision is to be the centre of expertise on community-based mediation, alternative approaches to dispute and conflict resolution, and related training within the London Borough of Ealing, and to maintain the standards previously set by the Community Legal Services Quality Mark for Mediation Services.

Contacting Us

Names of office staff: Debbie Davey, Service Manager & Karen Morrison, Case Manager

Address: Room 17, Greenford Community Centre, 170 Oldfield Lane South, Greenford, UB6 9JS

‘Phone: 020 8575 9500

E-mail address: Admin@ealingmediation.org.uk

Office hours: 9.30am – 3pm weekdays.Pre-meetings and mediation meetings can be arranged outside of these hours, usually 9am - 10pm weekdays and 9am - 5pm weekends, and at other neutral venues.

Please note that we do not provide a drop-in service at the office so please contact us by 'phone, letter or e-mail first.

Making A Donation

HELP EALING MEDIATION SERVICE - MAKE A DONATION
If you would like to make a donation to our service use the just text giving system and text HEMS17 and the sum you wish to donate to 70070.
For example text HEMS17 £10 and send it to 70070.
Thank you.